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We may collect, store and use the following kinds of personal information:
We will use your information to respond to you, regarding the reason you contacted us. We may share your information with another third party outside of our organization, if necessary to fulfill your request (e.g. to ship an order) or to facilitate our organization in managing our website.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, or new products or services.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall-protected) servers.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We may accept orders and if we do we request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
We do not honor the Do Not Track (DNT) web browser privacy preference at this time.
We share aggregated demographic information with our partners and advertisers.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. And:
We may partner with another party to provide specific services. We will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
In addition, we may disclose your personal information:
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Dr. Lao has provided surgery for patients from almost every continent in the world. With such a wide range, patients frequently ask about travel arrangements for surgery.
I feel very blessed and fortunate to have had the opportunity to meet such a talented young Doctor. I am 57 year old female. In December 2014, I had a facial procedure done. My eyelids top & bottom and face was lifted. I am 100% satisfied with the results. People see me and they say I look 10 years younger. My confidence level is off the charts. I can’t say enough about Dr. William Lao. He was kind, considerate, compassionate and caring. We had open communication through emails & telephone calls. I felt very comfortable with Dr. Lao, considering I interviewed 8 different plastic surgeons. Dr. Lao, is a graduate of Johns Hopkins Medical School which is one of the finest institutions in the world. Dr. Lao I will be forever grateful. Thank you.
D, 57, retired police officer, Queens, USA
I have uneven eyelids result from a previous double eyelid surgery years ago. One day I decided to have it corrected. Prior to meeting with Dr. Lao, I was on the verge of giving up the idea of surgery since the first Doctor I saw told me that my situation is not treatable. Consultation (which is free) with Dr. Lao was easy and pleasant. Dr. Lao told me that my problem can be easily solved with minimum invasive suture technic. That is exactly what I had hoped for!! As a plastic surgeon, I think Dr. Lao possesses a great deal of aesthetic sense, as well as good medical skills. At the meeting, he pointed out that my upper eyelids are sunken, a fat grafting procedure would enhance my appearance, so we decided to have both procedures done at the same time. I am so glad I did it, because the surgery had transformed my eyes. A couple of weeks after the surgery, the eyes looking natural, the result is beyond anything I had expected. I love my new eyes! This entire process is so easy. I am so grateful!
Lily, Female 5 Star Google Review
Dr. Lao’s attention to my hopes for an improved appearance resulted in just the outcomes I desired. I asked for a forehead lift which he executed beautifully. At his suggestion, I also received an eyelid enhancement wherein the area was refreshed with fat from my abdomen to create a more youthful appearance. The results are amazing.
Further, he went above and beyond when I hit a snag in arranging for post procedural care and helped me arrange for a home attendant. His care was thorough, thoughtful and sensitive to my individual needs. I highly recommend his services.
J, 67, Caucasian, Retired, New York, USA
We’re here to help, with a number of patient resources designed to make your experience as comfortable as possible. Read through the materials below, and don’t hesitate to reach out and set up your consultation to learn more about what we can do for you.
This Breast Surgery Technique Promises No Visible Scars
At New York plastic surgeon William Lao, MD’s state-of-the-art Manhattan practice, the surgeon combines his years of expertise, skill and surgical techniques he’s perfected on both sides of the globe to patients looking for natural-looking, meticulously...
A Plastic Surgeon Breaks Down the Differences Between Fat Grafting and Implants
Whether you’re the kind of person who roams your house naked and free, or the type that doesn’t even like seeing your bare body in the mirror after a shower, you’ve probably noticed a slight...